Skip to content

Why Hootsuite

What makes us the industry leader
Where we've been and where we're going

How we’re different
Our commitment to education, your business, and the world

Hootsuite in the news
What we’re up to now

Measure the ROI of your social media

Get started with social commerce

5 steps to elevate your brand with social customer care
What We Do
Publish and schedule
Plan your posts with ease

Engage customers
Manage incoming messages from multiple social channels

Monitor activity
Stay informed about market trends and competitors
Advertise content
Promote your organic content and manage paid ads

Analyze results
Measure your results across all social networks
How a Social Media Makeover Helped a Small Business Drive a 108% Increase in Sales Read case study

See it in action with a free 30-day trial Sign up now
Pricing
Resources
Learn

Academy
Industry-leading courses and certifications to advance your skills.

Blog
Tips and tricks from the world’s most widely-read social media marketing blog.

Resource Library
Research and insights that will help guide you to success on social.
Connect

Webinars
Interactive sessions with the brightest minds in social.

Events New!
Join us for some fun online and IRL.
Support

Help center
Browse help articles and FAQs

Contact Sales
Get help from our team of experts

FAQ
Answers to all your questions about Hootsuite
16 Snapchat Statistics That Matter to Marketers in 2022 Read the Article

Need help
Log In
Sign up

Blog

Get My Free Trial

Strategy
News
Experiments
Free Tools

Stay in Touch with Hootsuite

Search for:

← Back to the Glossary

eCommerce chatbot

An eCommerce chatbot is an AI-powered assistant that online retailers use to engage with customers.

Related Terms

AI chatbot
Conversational AI

Try Hootsuite Today for Free!

Trusted by employees at 800+ of the Fortune 1000

Start Your Free 30-Day Trial

About
What we do
Product features
- Publish
- Engage
- Monitor
- Advertise
- Analyze
- Solutions
Pricing
- Professional
- Team
- Business
- Enterprise
Our customers
Resources
- Academy
- Blog
- Resource Library
- Webinars
- Events
- App directory
Support

© 2022 Hootsuite Inc. All Rights Reserved.

Legal Center
Trust Center
Privacy
Sitemap
Accessibility

x

Well this is awkward.

We could have SWORN you were someone who wanted to grow on social media and beat your competitors. Our bad. We’ll just leave this 60-day free trial here for someone else then…

Start Your Free 60-Day Trial

Offer expires in 04m 20s

Cancel anytime within 60 days

Thank You